de recommandation
d'impact immédiat
d'ancrage des méthodes 4 mois après la formation
Monitor team performance using precise objectives and indicators
Delegate effectively and give the team a sense of responsibility
Create a positive team culture based on feedback, attentiveness, and trust
Support the team through change using a coaching approach
Intermediate and operational managers - Anyone with managerial responsibility
No prerequisite is necessary to attend this course, it is accessible to everyone.
Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.
Chaque semaine, intégrez les outils à votre rythme sur la plateforme, expérimentez les en situation réelle dans votre travail, partagez avec les autres participant·e·s et exercez-vous en groupe en classe virtuelle.
Votre expert vous accompagne tout au long de la formation : posez vos questions par messagerie privée ou via les espaces d'échange du groupe sur la plateforme.
Create clear, motivating goals using the SMART method
Set key performance indicators (KPIs) which accurately monitor professional activity
Deal with goals that have not been met
Create clear, motivating goals using the SMART method
Set KPIs
Online workshop: set goals and KPIs for a project
Identify which tasks are suitable to be delegated, and those which should be dealt with by a manager
Delegate to the right person
Adapt your expectations and amount of support according to your chosen team member's level of autonomy
Carry out a meeting to present a task you wish to delegate
Sort tasks according to their value using the Eisenhower matrix
Adjust expectations according to your chosen team member's level of autonomy
Online workshop: using the Eisenhower matrix to identify potential tasks to be delegated
Enhance team spirit using routines, and run effective meetings
Use active listening to understand, motivate, and encourage
Build a feedback culture
Use active listening to rephrase needs expressed by team members
Provide constructive feedback using the DESC technique
Online workshop: create the right conditions for a feedback culture, request feedback effectively and provide it correctly
Locate your team on the change curve and identify the appropriate approach to support them effectively
Encourage your team to develop their skills and increase their level of autonomy
Ask developmental questions like a coach
Provide potential solutions in the face of change
Practice the art of asking appropriate questions to enhance employee potential
Online workshop: conduct an appraisal to motivate and encourage your team member in their professional development
A l’issue de votre formation, évaluez vos nouvelles compétences et validez votre certificat de réussite.
Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.
Vous appliquez immédiatement dans votre quotidien professionnel les outils, méthodes ou postures acquises.
L’expert est à vos côtés tout au long de la formation pour répondre à vos questions et vous accompagner jusqu’à la certification.
A la fin de la formation, vous aurez déjà mis en place de nouvelles habitudes quotidiennes efficaces et durables.