Formation Succeeding in your new role as a manager
All the tools, methods, and processes you need to manage your team and meet your goals.
de recommandation
d'impact immédiat
d'ancrage des méthodes 4 mois après la formation
Objectifs
Learn to be an effective manager and outline the scope of your role
Discover how to manage operations effectively by structuring them around precise goals and indicators
Delegate methodically and give responsibility to your team
Discover how to build a positive team culture based on feedback, attentiveness and trust
Public
New or aspiring managers (with experience from 0 to 9 months)
Prérequis
No prerequisite is necessary to take part in this course, it is open to everyone.
Programme
Avant la formation - Test de positionnement
Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.
La formation sur 4 semaines à votre rythme
Chaque semaine, intégrez les outils à votre rythme sur la plateforme, expérimentez les en situation réelle dans votre travail, partagez avec les autres participant·e·s et exercez-vous en groupe en classe virtuelle.
Votre expert vous accompagne tout au long de la formation : posez vos questions par messagerie privée ou via les espaces d'échange du groupe sur la plateforme.
Apprentissage en ligne
Understand what will be expected of you in your new role
Adapt your management style according to information you have learned about your team
Clarify the extent of your role and responsibilities with both your team and your own manager
Build on and improve existing operations and processes
Activité(s) pratique(s)
Map out your team's skills and drive
Clarify the extent of your role and responsibilities and review existing processes
Online workshop: meeting and managing your team
Votre rendez-vous hebdomadaireMeet your team!
→ ...worked with key questions and techniques for measuring your team members' skills and drive
→ ...gained a general overview of what motivates your team
Apprentissage en ligne
- Create clear, motivating goals using the SMART method
Set key performance indicators (KPIs) which accurately monitor professional activity
Deal with goals that have not been met
Activité(s) pratique(s)
- Create clear, motivating goals using the SMART method
Set KPIs
Online workshop: set goals and KPIs for a project
Votre rendez-vous hebdomadaireA well-designed project
→ ... have set clear goals for a concrete project using the SMART method
→ ... have learnt how to monitor project progress using pre-defined indicators
Apprentissage en ligne
- Identify which tasks are suitable to be delegated, and those which should be dealt with by a manager
- Delegate to the right person
- Adapt your expectations and amount of support according to your chosen team member's level of autonomy
- Carry out a meeting to present a task you wish to delegate
Activité(s) pratique(s)
- Sort tasks according to their value using the Eisenhower matrix
- Adjust expectations according to your chosen team member's level of autonomy
- Online workshop: using the Eisenhower matrix to identify potential tasks to be delegated
Votre rendez-vous hebdomadaireOrganize project tasks clearly using the Eisenhower matrix
→ ...broken down project tasks into concrete actions
→ ...placed these actions into the Eisenhower matrix to help you delegate them
Apprentissage en ligne
- Enhance team spirit using routines, and run effective meetings
Use active listening to understand, motivate, and encourage
Build a feedback culture
Activité(s) pratique(s)
- Use active listening to rephrase needs expressed by team members
- Provide constructive feedback using the DESC technique
- Online workshop: create the right conditions for a feedback culture, request feedback effectively and provide it correctly
Votre rendez-vous hebdomadaireDare to provide difficult feedback!
→ ... have had the opportunity to demonstrate empathy, through appropriate choice of words
→ ... feel more comfortable providing feedback in difficult situations (ie. to senior management etc.)
Certification
A l’issue de votre formation, évaluez vos nouvelles compétences et validez votre certificat de réussite.
Après la formation : un ancrage des compétences à long terme
Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.
La mise en pratique au coeur de la pédagogie
Vous appliquez immédiatement dans votre quotidien professionnel les outils, méthodes ou postures acquises.
Un accompagnement humain et individuel
L’expert est à vos côtés tout au long de la formation pour répondre à vos questions et vous accompagner jusqu’à la certification.
Des compétences ancrées dans la durée
A la fin de la formation, vous aurez déjà mis en place de nouvelles habitudes quotidiennes efficaces et durables.
