Nouveauté

Formation Succeeding in your new role as a manager

All the tools, methods, and processes you need to manage your team and meet your goals.

96 %

de recommandation

88 %

d'impact immédiat

93 %

d'ancrage des méthodes 4 mois après la formation

Chiffres 2022

Objectifs

Learn to be an effective manager and outline the scope of your role

Discover how to manage operations effectively by structuring them around precise goals and indicators

Delegate methodically and give responsibility to your team

Discover how to build a positive team culture based on feedback, attentiveness and trust

Public

New or aspiring managers (with experience from 0 to 9 months)

Prérequis

No prerequisite is necessary to take part in this course, it is open to everyone.

Programme

1

Avant la formation - Test de positionnement

Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.

2

La formation sur 4 semaines à votre rythme

Chaque semaine, intégrez les outils à votre rythme sur la plateforme, expérimentez les en situation réelle dans votre travail, partagez avec les autres participant·e·s et exercez-vous en groupe en classe virtuelle.

Votre expert vous accompagne tout au long de la formation : posez vos questions par messagerie privée ou via les espaces d'échange du groupe sur la plateforme.

Semaine 1 : Take your first steps as a manager and embrace your role
Ressources et activités - en autonomie supervisée

Apprentissage en ligne

  • Understand what will be expected of you in your new role

  • Adapt your management style according to information you have learned about your team

  • Clarify the extent of your role and responsibilities with both your team and your own manager

  • Build on and improve existing operations and processes

Activité(s) pratique(s)

  • Map out your team's skills and drive

  • Clarify the extent of your role and responsibilities and review existing processes

  • Online workshop: meeting and managing your team

Votre rendez-vous hebdomadaire
Meet your team!
Working with a fictitious team, you will practice methods to discover and map out what each team member does, what they are able to do, and what they enjoy doing. By the end of the online workshop, you will have...
→ ...worked with key questions and techniques for measuring your team members' skills and drive
→ ...gained a general overview of what motivates your team
Semaine 2 : Set and meet the right goals
Ressources et activités - en autonomie supervisée

Apprentissage en ligne

  • Create clear, motivating goals using the SMART method
  • Set key performance indicators (KPIs) which accurately monitor professional activity

  • Deal with goals that have not been met

Activité(s) pratique(s)

  • Create clear, motivating goals using the SMART method
  • Set KPIs

  • Online workshop: set goals and KPIs for a project

Votre rendez-vous hebdomadaire
A well-designed project
You will work together in groups to develop a fictitious business project. At the end of the online workshop, you will...:
→ ... have set clear goals for a concrete project using the SMART method
→ ... have learnt how to monitor project progress using pre-defined indicators
Semaine 3 : Empower your team and delegate
Ressources et activités - en autonomie supervisée

Apprentissage en ligne

  • Identify which tasks are suitable to be delegated, and those which should be dealt with by a manager
  • Delegate to the right person
  • Adapt your expectations and amount of support according to your chosen team member's level of autonomy
  • Carry out a meeting to present a task you wish to delegate

Activité(s) pratique(s)

  • Sort tasks according to their value using the Eisenhower matrix
  • Adjust expectations according to your chosen team member's level of autonomy
  • Online workshop: using the Eisenhower matrix to identify potential tasks to be delegated

Votre rendez-vous hebdomadaire
Organize project tasks clearly using the Eisenhower matrix
You will be able to use the Eisenhower matrix to approach complex projects with confidence. By the end of the online workshop, you will have...:
→ ...broken down project tasks into concrete actions
→ ...placed these actions into the Eisenhower matrix to help you delegate them
Semaine 4 : Build team collaboration
Ressources et activités - en autonomie supervisée

Apprentissage en ligne

  • Enhance team spirit using routines, and run effective meetings
  • Use active listening to understand, motivate, and encourage

  • Build a feedback culture

Activité(s) pratique(s)

  • Use active listening to rephrase needs expressed by team members
  • Provide constructive feedback using the DESC technique
  • Online workshop: create the right conditions for a feedback culture, request feedback effectively and provide it correctly
Votre rendez-vous hebdomadaire
Dare to provide difficult feedback!
You will work on providing feedback in sensitive contexts. By the end of this online workshop, you will...:
→ ... have had the opportunity to demonstrate empathy, through appropriate choice of words
→ ... feel more comfortable providing feedback in difficult situations (ie. to senior management etc.)
3

Certification

A l’issue de votre formation, évaluez vos nouvelles compétences et validez votre certificat de réussite.

4

Après la formation : un ancrage des compétences à long terme

Faites le point et définissez votre objectif de montée en compétences pour donner du sens à votre formation.

La mise en pratique au coeur de la pédagogie

Vous appliquez immédiatement dans votre quotidien professionnel les outils, méthodes ou postures acquises.

Un accompagnement humain et individuel

L’expert est à vos côtés tout au long de la formation pour répondre à vos questions et vous accompagner jusqu’à la certification.

Des compétences ancrées dans la durée

A la fin de la formation, vous aurez déjà mis en place de nouvelles habitudes quotidiennes efficaces et durables.

Découvrez également